Marius Barends

Phone number: 0626313195

Email: marius.werk@gmail.com

Date of Birth: 25-06-1984

About me

Hello! I’m Marius, a dynamic individual driven by passion and purpose. My life journey is guided by an unwavering enthusiasm for connecting with others and making a positive impact in the world around me.

Communication is central to who I am. Whether initiating conversations with strangers or collaborating with colleagues, I thrive in environments where open dialogue and idea exchange are encouraged. My innate ability to listen attentively and express myself clearly enables me to form meaningful connections with people from all walks of life.

Creativity is my playground. From devising innovative solutions to tackling challenges with fresh perspectives, I relish the process of turning ideas into reality. I believe creativity knows no bounds and constantly seek new ways to bring imagination to life, whether through art, writing, or problem-solving.

Kindness comes naturally to me. I approach every interaction with a genuine smile and a welcoming demeanor, believing that kindness and empathy can brighten even the darkest days. Building and nurturing relationships is not just a task but a joy, and I cherish the bonds I form with those around me.

Philanthropy is close to my heart. I am deeply committed to giving back to my community and making a difference in the lives of others. Whether volunteering at local charities, supporting fundraising initiatives, or simply lending a helping hand to those in need, I find fulfillment in serving others and contributing to the greater good.

Above all, I am a hardworking individual with an indomitable drive to succeed. I approach every challenge with determination and resilience, knowing that hard work and perseverance are the keys to achieving my goals. With a caring heart, a creative mind, and a kind spirit, I am ready to make a positive impact wherever life takes me.

Work Experience

  1. Websites
  2. Social Media
  3. Manager Webshop en Website / Coördinator Sociale Media en SEO

 

Key Responsibilities:

  1. Webshop and Website Management:

    • Developed and launched a fully functional webshop for the HiFi Audio store, ensuring a seamless online shopping experience.
    • Managed and maintained the webshop, updating product listings, descriptions, and images regularly.
    • Implemented e-commerce best practices to optimize the website for search engines and enhance user experience.
    • Conducted SEO optimization to improve website ranking and visibility on search engines.
  2. Digital Marketing Strategy:

    • Utilized web analytics tools to track website performance and analyze customer behavior.
    • Designed and implemented strategies to drive traffic to the website through various digital marketing channels.
    • Conducted social media advertising campaigns to promote products and increase brand awareness.
  3. Social Media Management:

    • Managed social media accounts (e.g., Facebook, Instagram, Twitter) for the HiFi Audio store.
    • Created and curated engaging content to attract and engage followers.
    • Interacted with customers and followers on social media platforms, responding to inquiries and addressing concerns.

 

Achievements:

  • Successfully increased online sales by X% within the first year of launching the webshop.
  • Increased social media followers by X% through engaging content creation and community management efforts.
  • Implemented SEO strategies that improved website ranking on Google search results, resulting in a X% increase in organic traffic and a X% increase in conversion rates.
  • Developed and executed a social media advertising campaign that resulted in a X% increase in website traffic and a X% increase in online sales during the holiday season.
  • Design and implement business strategies, plans, and procedures.
  • Set comprehensive performance and growth goals.
  • Develop policies that promote company culture and vision.
  • Oversee the daily operations of the company and the work of executives (IT, marketing, sales, finance, etc.).
  • Lead employees to encourage maximum performance and dedication.
  • Evaluate performance by analyzing and interpreting data and statistics.
  • Write and submit reports to the CEO on all key matters.
  • Assist the CEO in fundraising ventures.
  • Participate in expansion activities (investments, acquisitions, business alliances, etc.).
  • Manage relationships with partners/suppliers.
  • Checking in and out our (international) guests and groups according to our Mövenpick standards.
  • Ensuring accurate billing and payments.
  • Answering the phone.
  • Assisting guests and providing information.
  • Familiarizing oneself with all reception services; morning, afternoon, evening, and night.
  • Performing administrative and reception work.
  • Conducting financial day closure (also known as night audit).
  • Acting as duty manager and ultimately responsible during the night shift.
  • Checking in and out (international) guests;
  • Welcoming both hotel guests and visitors to the conference center and restaurant;
  • Providing information to guests such as hotel facilities, operation of (technical) equipment, and tourist information;
  • Providing services such as wake-up calls, relaying messages, and resolving complaints;
  • Performing various administrative tasks;
  • Assisting in making all room reservations;
  • Carrying out and meeting the needs of guests and ensuring good information provision to our guests;
  • Preparing bills and handling payments.
  • Creating and maintaining WordPress websites
  • Designing banners, logos, and flyers
  • Writing social media blogs and advertisements
  • Efficiently execute the provided production orders in the department and provide leadership to the employees of the respective production department.
  • Closely monitor delivery time, quality, and quantity.
  • Plan, organize, and develop the production team.
  • Ensure safety on the production floor.
  • Regularly conduct departmental and performance reviews.
  • Production Worker: Testing and inspecting TVs and WiFi modems.
  • Logistics Worker: Preparing/packaging products for shipment.

Business Management:

  • Manage daily operations of the mobile accessories webshop.
  • Develop and implement business strategies to drive sales and growth.
  • Manage inventory levels and purchasing to ensure product availability.
  • Analyze sales data and market trends to make informed decisions.
  • Handle budgeting, forecasting, and financial management of the business.

Marketing and Promotion:

  • Create and execute marketing campaigns to increase brand awareness and drive traffic to the website.
  • Manage social media accounts and interact with customers to build a loyal following.
  • Collaborate with influencers and bloggers to promote products.
  • Optimize SEO and SEM strategies to improve online visibility and search results.
  • Monitor and analyze marketing key performance indicators (KPIs) to assess campaign effectiveness.

Customer Service:

  • Deliver exceptional customer service through various channels such as email, phone, and live chat.
  • Handle customer inquiries, concerns, and complaints promptly and professionally.
  • Process orders, returns, and exchanges efficiently to ensure customer satisfaction.
  • Implement strategies to enhance overall customer experience and build customer loyalty.

Product Management:

  • Curate a diverse range of high-quality mobile accessories to meet customer needs and preferences.
  • Conduct market research and competitive analysis to identify new product opportunities.
  • Negotiate with suppliers and manufacturers to obtain favorable pricing and terms.
  • Manage product listings, descriptions, and images on the website to optimize sales.

Website Management:

  • Maintain and update the e-commerce website to ensure functionality and user-friendliness.
  • Monitor website performance and implement improvements to enhance the online shopping experience.
  • Implement security measures to protect customer data and prevent fraud.
  • Collaborate with web developers and designers to implement new features and enhancements.

Team Leadership and Collaboration:

  • Recruit, train, and mentor staff to ensure efficient operation of the business.
  • Create a positive work environment and motivate team members to achieve goals.
  • Collaborate with colleagues from various departments such as marketing, sales, and logistics to achieve common objectives.

Analytical Skills:

  • Analyze sales data, website analytics, and customer feedback to identify improvement opportunities.
  • Make data-driven decisions to optimize product offerings, pricing strategies, and marketing efforts.
  • Monitor key performance indicators (KPIs) and implement corrective measures as needed to achieve objectives.
  • Shift handover from day shift to evening shift
  • Reporting cash counts, credit card payments, and cash discrepancies
  • Handling automated systems
  • Checking in and checking out guests
  • Posting charges to room accounts
  • Providing service to guests arriving after closing time
  • Ensuring overall safety
  • Addressing guest inquiries and complaints
  • Welcoming and directing visitors
  • Optionally recording visitor information
  • Optionally issuing and collecting visitor passes
  • Answering and transferring incoming phone calls
  • Processing and distributing incoming and outgoing mail
  • Handling inquiries and complaints
  • Scheduling and recording appointments and reservations
  • Booking and preparing rooms, classrooms, and/or meeting spaces
  • Organizing and maintaining the reception area
  • Optionally managing office supplies and other materials within the building
  • Optionally providing support with administrative tasks
  • Receiving and directing visitors
  • Optionally recording visitor information
  • Optionally issuing and collecting visitor passes
  • Answering and transferring incoming phone calls
  • Processing and distributing incoming and outgoing mail
  • Handling inquiries and complaints
  • Scheduling and recording appointments and reservations
  • Booking and preparing rooms, classrooms, and/or meeting spaces
  • Organizing and maintaining the reception area
  • Optionally managing office supplies and other materials within the building
  • Optionally providing support with administrative tasks
  • Closing cash registers in all outlets
  • Closing credit card machines
  • Checking the receipts
  • Verifying daily cash transactions of various departments against received cash and other payment methods and signed error/correction slips
  • Investigating discrepancies and reporting unresolved differences
  • Posting guest bills with room-charged expenses
  • Providing 5-star service in reception/concierge/room service tasks
  • Conducting fire/closing and opening rounds, checking for irregularities, entrances/exits, spaces, closure of windows, doors, and ensuring the availability of escape routes, etc.
  • Identifying irregularities, taking appropriate measures, and if necessary, alerting internal/external officials and/or authorities according to regulations/emergency plan.
  • Translation of Lithuanian documents.
  • Maintaining contact with Lithuanian and Russian clients.
  • Managing and processing orders.
  • Archiving documents, orders, and invoices.

Other Experience

Summary/Objective:

As an experienced Discord community builder, I have a passion for creating vibrant online communities where members feel at home and can engage. My goal has always been to develop inclusive and engaging spaces where people come together to share, learn, and grow.

Experience:

  • Founder and administrator of several Discord communities, demonstrating leadership in building and maintaining vibrant communities with strong engagement.
  • Successfully moderated discussions, resolved conflicts, and implemented strategies to increase member activity and participation.
  • Experience includes organizing events, facilitating discussions, and implementing new features and bots to enhance the overall community experience.

Skills:

  • Proficient in community management, effective moderation, creative content creation, and targeted communication.
  • Skilled in using Discord-related tools and features, including bots and server configuration, to improve and streamline community functionality.
  • Strong organizational and leadership skills enable me to plan projects, coordinate teams, and deliver results.

Education:

  • Background in [relevant education or certifications], contributing to my understanding of community management, social dynamics, and online interaction.

Projects/Initiatives:

  • Successfully led various projects and initiatives within my Discord communities, including organizing themed events, launching new discussion channels, and implementing reward structures to increase engagement.
  • These initiatives have resulted in demonstrable growth in membership, improved activity levels, and a more vibrant community culture.

References:

  • Can provide references from co-administrators, community members, and other stakeholders who can testify to my dedication, competence, and impact as a community builder.

 

Discord Communities:

  1. Coldbeetrootsoup Discord: https://discord.com/invite/FR8vhRM75Z
  2. MAKDAO Discord: https://t.co/KhF2NIF9mx

Community Manager and Content Creator, Hive Blockchain
2017 – Present

  • Led the establishment and management of various communities within the Hive blockchain ecosystem.
  • Developed and curated engaging content ranging from blogs to videos to enhance user engagement and community growth.
  • Led various projects, including game development initiatives, onboarding MAK Museum Vienna to Web3 technology, and philanthropic efforts.
  • Organized and hosted events to promote networking and collaboration among blockchain enthusiasts.
  • Played an essential role in website development, ensuring a seamless user experience and functionality.
  • Provided valuable insights and feedback for application development through thorough testing and evaluation.

I’m very active on X (Twitter): https://twitter.com/Beet_Root_Soup

There, I post a lot about our projects, host giveaways, and promote other projects.

I also have a Facebook account with 100K followers, but it’s not being actively managed at the moment.

https://www.facebook.com/groups/coldbeetrootsoup